We understand that sometimes there may be situations when you need to return or exchange a purchased product. Below are our return policy:
Return Period: You have the right to return the item within a certain period of time after receiving it. The exact return period may vary depending on the type of product and terms of sale. Usually, the return period is 14 from the date of receipt of the goods.
Product condition: The product must be in its original packaging and with all factory labels and tags. The product must be unused, show signs of wear, damage or wear.
Return of defective goods: In case of receiving goods with defects or damage, please notify us immediately and provide photos of the defects. We will refund or exchange the product for a new one at no additional cost to you.
Return costs: The cost of returning an item (such as shipping costs) may be your expense if the reason for the return is not defects or errors on your part.
Return Process: In order to return an item, please contact our customer service team for instructions and information.
Refunds: Once we have received and inspected the returned item, we will issue a refund to your account or apply another return method that is convenient for you.
These return policies govern the interaction between us and you as our customer. Please read them before making a purchase to avoid misunderstandings in the future.